When disaster strikes on your wedding day, it’s only natural to panic. To recover with style, stay calm and think like a pro.Wedding Coordinators know that presenting guests with a beautiful event is all about guest perception. Guests will perceive the event to be a success based on the nonverbal cues that they receive from the Wedding Coordinator, Bridal Party and Staff.
Hosting an event is similar to producing a theatrical production. The audience never sees the chaos behind the curtain. When performers go on stage they downplay any errors with such professionalism that often only other members of the cast know that an error was made.
The most professional, experienced Wedding Coordinators will project a calm demeanor throughout an event. When faced with emotional guests, their soothing, ‘everything-is-okay’ attitude will diffuse the situation. While they may have dealt with any number of issues, the guests will never know it as the show must go on.
Guests will never know if the pot boils over in the kitchen or if the staff is running around frantically. If the plate is served to them by a professional Staff member with a calm demeanor, guests will perceive the meal as having been executed perfectly.
In the event that something unexpected does occur it is best to deal with it quickly, quietly and efficiently. Don’t broadcast that anything happened. Think of yourself as an actress, remedy the problem and then go on with the show while downplaying the issue.
Think of the memories you want guests to take with them after the wedding celebration and focus on drawing their attention to those elements. Guests don’t know what has been planned for an event until they experience it. Therefore, they won’t know if a last minute change has been made.
By reflecting a calm, happy demeanor any unexpected obstacle will miraculously disappear.
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